2 Quotes & Sayings By Al Silverman
Al Silverman is an award-winning author, speaker, and consultant to businesses worldwide. His books include The One-Minute Manager, The One-Minute Meeting, To Sell is Human, The Diamond Cutter, The One-Minute Manager's Guide to Service, The One-Minue Meeting's Guide to Service, and To Sell is Human's Guide to Service. Al is the founder of the Institute for Customer Service Excellence (ICE), an organization that trains leaders in customer service. He is a cofounder of the ICE World Leadership Institute and the author of three books on leadership: The Leadership Challenge: How to Get the Best Out of Yourself and Others, Leadership by Likability: Building Trust in Any Situation, and Leadership by Example
Al has received numerous awards for his writing, including the American Management Association’s prestigious Gold Medal Award for his book The One Minute Manager.